Heat Pump Service, Repair & Replacement
A heat pump cools in summer and heats in winter with one outdoor unit. In our mild-winter climate it's an efficient choice for many homes. We service, repair and replace heat pump systems.
Call (512) 333-1135 Request Service
- Financing available
- All work guaranteed
How a heat pump works
In summer a heat pump works just like an air conditioner. In winter a reversing valve runs the refrigerant the other way, pulling heat from outdoor air and moving it inside. On the coldest mornings, backup electric heat strips help out.
Common heat pump problems
- Heats poorly or blows lukewarm air in winter
- Stuck in heating or cooling mode (often a reversing valve or control issue)
- The outdoor unit ices over and doesn't defrost
- Running on expensive backup heat much of the time
- Higher electric bills than usual in winter
Note: it's normal for a heat pump to go into defrost now and then on cold, damp days. You may see steam rise from the outdoor unit for a few minutes. A unit that stays encased in ice is not normal.
Is a heat pump right for you?
When an older AC and electric-heat system is due for replacement, a heat pump is often worth a look, especially in homes without natural gas. We'll go over the options for your home, including newer equipment that is rated under the SEER2 and HSPF2 efficiency standards.
All of our work is guaranteed. Financing is available. Ask about financing options when you call.
All Major Brands, Sold, Installed & Serviced
We sell, install, and service all major brands. Brands we work with include:
- Carrier
- Trane
- Lennox
- Goodman
- Rheem
- Ruud
- American Standard
- Daikin
- Amana
- York
- Bryant
- Heil
- Tempstar
- Coleman
- Payne
- Mitsubishi Electric
- Fujitsu
- LG
- Gree
- Bosch
- Frigidaire
- Maytag
- Armstrong Air
- Ducane
- Comfortmaker
- Luxaire
- Nordyne/Intertherm (manufactured homes)
- Day & Night
- Arcoaire
Brand names are trademarks of their respective owners.
We serve homes and businesses along the I-35 corridor from Austin to San Antonio and the surrounding area. See all service areas.
Frequently asked questions
Do heat pumps work during Texas cold snaps?
Yes, with help. As outdoor temperatures drop, a heat pump becomes less efficient and backup heat strips take on more of the load. Newer models handle cold better than older ones.
Why is steam coming from my heat pump in winter?
That's usually the defrost cycle melting frost off the outdoor coil, which is normal. A unit that stays iced over is not.
Can you service the heat pump I already have?
Yes. We repair and maintain existing heat pump systems.
Other services
- AC RepairDiagnosis and repair for central AC systems.
- AC Installation & ReplacementNew systems sized for your home or building.
- Heating & FurnaceFurnace and heating repair and installation.
- Maintenance & Tune-UpsSeasonal tune-ups for AC and heating.
- Commercial HVACHVAC service for Central Texas businesses.
- Commercial RefrigerationWalk-ins, reach-ins and restaurant equipment.
Need heating, cooling or refrigeration help?
Call (512) 333-1135 or book online: pick a tune-up time yourself, or send a repair request and we'll call or text to confirm.